TERMS & CONDITIONS

Please read these terms and conditions carefully before using Cromoblock services and products.

ACCEPTANCE OF TERMS

By accessing and using Cromoblock services, products, and website, you accept and agree to be bound by the terms and provision of this agreement.

By using our services, you agree to:

• Comply with all applicable laws and regulations
• Provide accurate and complete information
• Use the services for lawful purposes only
• Respect intellectual property rights

PRODUCT INFORMATION

Cromoblock products are interactive magnetic art pieces designed for creative expression and decorative purposes.

Product Features:

• Magnetic tiles with neodymium magnets
• Metal base for magnetic attachment
• Glossy or matte enamel finishes
• Modular and reconfigurable design
• Suitable for indoor use only

Important Safety Notes:

• Keep away from children under 3 years old
• Magnets can be dangerous if swallowed
• Do not place near electronic devices
• Handle with care to avoid damage

ORDERING & PAYMENT

All orders are subject to acceptance and availability. We reserve the right to refuse service to anyone.

Payment

Secure payment processing through trusted providers. All prices are in EUR and include applicable taxes.

Order Confirmation

You will receive an email confirmation once your order is processed and confirmed.

Shipping

Orders are handmade and typically processed within 30 days. Shipping times vary by location.

Cancellation

Orders can be cancelled within 24 hours of placement, subject to processing status.

RETURNS & REFUNDS

We want you to be completely satisfied with your Cromoblock purchase.

Return Policy:

• 30-day return window: Return unused items in original packaging
• Defective products: Full refund or replacement for manufacturing defects
• Return shipping: Customer responsible for return shipping costs
• Refund processing: 5-10 business days after receiving returned items

Non-returnable items:

• Custom or personalized orders
• Items showing signs of use or damage
• Items not in original packaging
• Sale or clearance items (unless defective)

INTELLECTUAL PROPERTY

All content, designs, and intellectual property on this website and in Cromoblock products are protected by copyright and other intellectual property laws.

Protected Content:

• Cromoblock brand name and logo
• Product designs and configurations
• Website content and images
• Marketing materials and packaging

You may not reproduce, distribute, or create derivative works without explicit written permission from Cromoblock.

LIMITATION OF LIABILITY

Cromoblock shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

Our liability is limited to:

• The purchase price of the product
• Direct damages caused by manufacturing defects
• Reasonable shipping and handling costs

This limitation applies to all claims, whether based on warranty, contract, tort, or any other legal theory.

CONTACT US

If you have questions about these Terms & Conditions, please contact us:

Email: play@cromoblock.com

LAST UPDATED

January 2025